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Cisco enhances IT operations with AI-native tech

EditorBrando Bricchi
Published 2024/06/04, 19:08
© Reuters.
CSCO
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LAS VEGAS - Cisco Systems Inc. (NASDAQ:CSCO) today announced the introduction of new capabilities in its Cisco ThousandEyes product and the Cisco Networking Cloud, aimed at revolutionizing IT operations with Digital Experience Assurance. This technology allows customers to proactively manage digital experiences by providing unified data across both owned and external environments, offering insights and enabling automated actions within the global network space.

The new features in Cisco ThousandEyes leverage robust telemetry data and AI-native workflows to facilitate a transition from reactive to proactive IT operations, ensuring user experiences are maintained at a high level across various domains. Cisco's Executive Vice President and General Manager, Jonathan Davidson, emphasized the importance of these capabilities in preventing extended outages by correlating configuration histories and user experiences across different infrastructures.

The innovations announced include ThousandEyes Cloud Insights, which offers deep visibility into public cloud environments such as AWS, and ThousandEyes Traffic Insights, extending the visibility into on-premises networks. Additionally, ThousandEyes Endpoint Experience has been enriched with Meraki Wi-Fi and LAN telemetry, while Meraki Assurance Overview now includes insights into performance beyond the Meraki environment.

According to a Forrester Consulting study commissioned by Cisco, organizations utilizing ThousandEyes reported a significant decrease in mean time to resolution (MTTR) of issues by 50-80% and an increase in IT productivity by over 50%.

The announcement also highlighted the importance of delivering consistent digital experiences as a strategic business priority, with IDC's Director of Network Observability and Automation, Mark Leary, underscoring the role of comprehensive data collection and cross-domain correlation in improving IT operations and business outcomes.

Room & Board's Senior Network Engineer, Mark Rodrigue, shared a testimonial on the impact of ThousandEyes, noting a 96% improvement in response time to issues, which has been crucial for their transition to virtual customer engagements.

This development is part of Cisco's broader mission to securely connect everything and power an inclusive future through technological innovation. The information is based on a press release statement from Cisco Systems, Inc.

InvestingPro Insights

As Cisco Systems Inc. (NASDAQ:CSCO) forges ahead with its latest advancements in IT operations and digital experience assurance, the company's financial and market dynamics offer additional insights into its performance and investor sentiment. With a robust market capitalization of $188.51 billion, Cisco presents a significant presence in the technology sector. The company's commitment to shareholder returns is reflected in its consistent dividend history, having raised its dividend for 13 consecutive years, a testament to its financial stability and a point of interest for income-focused investors.

An analysis of Cisco's valuation reveals a Price-to-Earnings (P/E) ratio of 15.64, which suggests that the stock is trading at a premium relative to its near-term earnings growth. This could indicate that investors are willing to pay a higher price for Cisco's earnings, possibly due to the company's established position in the Communications Equipment industry and the expectation of continued profitability, as analysts predict the company will maintain profitability this year. However, it is important to note that some analysts have revised their earnings estimates downwards for the upcoming period, which could impact investor outlook.

Cisco's stock has also been trading near its 52-week low, which could present a potential entry point for investors believing in the company's long-term value proposition, especially considering its prominent role in its industry. For those interested in exploring further, Cisco offers additional InvestingPro Tips that delve into the company's financial nuances and strategic positioning. With 13 additional tips available on InvestingPro, investors can gain a more comprehensive understanding of Cisco's market dynamics. Moreover, interested users can use the coupon code PRONEWS24 to get an additional 10% off a yearly or biyearly Pro and Pro+ subscription, unlocking even more expert insights and data.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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